At La-Z-Boy Spas, we pride ourselves on customer satisfaction. We intend not only for the purchase of our spa to be stress-free, but the after sales care, as well. Our legacy for comfort represents itself in your spa, and will continue throughout your entire experience with us.

CALL (866) 461-3123 any time, any day.

Click here to submit a service request to our customer care department.

Warranty Information

Below is a sample warranty for La-Z-Boy Spas (Terms Subject to change)

• Lifetime Warranty against defects in material and workmanship on PVC Fittings and Hoses.
  
• Lifetime Warranty against permeable leakage of water due to defect in the laminate (Prorated after the first year)
  
• 10 Year Warranty against cracking, blistering, fading, or delaminating of the shell surface (Prorated after the first year)
  
• 5 Year Warranty for all mechanical and solid-state components (1 year on the solid-state audio system.)
  
• 2 Year Warranty for authorized labor beginning on the date of purchase.

Please Note:  In order to best serve you under the conditions of the warranty, please return the registration card in your owner’s manual within 30 days of the purchase date.  Please refer to the Owner’s Manual for Limited Warranty Details.

Along with the promise of a new level of relaxation only La-Z-Boy knows how to create, the La-Z-Boy Spas are backed by a 24/7 service program. Who is Spa Services? Diagnostics via trained technicians in our 24/7 call center One point of contact Parts for repair or replacement Product support for the life of the spa Full service accountability Peace of mind from installation and start up to water chemistry operation We want you to call us with any questions or technical difficulties any time, any day. Our skilled technicians are well trained to walk you through every step of your issue, and if they aren’t able to give a solution, service can be sent out to your home. At La-Z-Boy, our priority is to make your relationship with us simple and hassle–free. CALL (866) 461-3123 any time, any day.